Arenal Country Inn
1 km South of La Fortuna´s Catholic Church, La Fortuna, San Carlos
Northern plains, Alajuela, 21007, Costa Rica
(506) 2283-0101 | (506) 2479-9669

Reservation Policy

DIRECT RESERVATIONS POLICIES 

RESERVATIONS: In order to formalize the reservation, Arenal Country Inn request credit card information and could charge full amount of the reservation from the credit card at any time after the reservation is made by the customer.

TOTAL and/or PARTIAL CANCELATIONS, EARLY CHECK OUTS and/or “NO-SHOWS”:   In order to cancel a reservation without producing any penalty you must send a written communication to the following e-mail address: info@arenalcountryinn.com . Please claim an acknowledgment of receipt.

Penalties for FIT´s cancellations during the whole year, except Holly Week and/or Peak Season (from Dec. 20th to Jan. 3rd).

  • 15 days and/or prior to check in date=                      0%*
  • Between 14 to 8 days prior to check in date=          50%*
  • 7 days or less prior to check in date=                     100%*

Penalties for group cancelations (more than 5 rooms) and/or FIT´s reservations during Holly Week and/or Peak Season (from Dec. 20th to Jan. 3rd).

  • 31 days and/or prior to check in date=                       0%*
  • Between 30 to 22 days prior to check in date=        25%*
  • Between 21 to 15 days prior to check in date=        50%*
  • 14 days or less prior to check in date=                   100%*

*Penalty will be calculated over the total amount of the reservation.